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How to Fix a Broken Service Department
Some service departments struggle because of people. Others struggle because of broken processes. Learn the key signs of a broken service department and what service managers can do to turn performance around.
What Drives Service Manager Accountability in Dealerships
Learn how to build real service manager accountability in your dealership through clear role definition, consistent communication, and daily habits that drive team performance.
Are You Losing Money to the Effective Labor Rate Problem
Learn how to identify and fix the effective labor rate problem in your dealership by tightening pricing discipline, eliminating arbitrary discounts, and maximizing billed hours.
How Do You Master Dealership Financials (The Right Way)
Learn how to turn dealership financials from a headache into your strongest asset by auditing operations, maximizing shop capacity, and using financial reports to drive real growth.
Is Your Service Drive Ready for the Summer Car Maintenance Rush
Learn how to get your service drive ready for the summer car maintenance rush with targeted seasonal services, smart marketing strategies, and operational tips for peak demand.
Which Fixed Ops Performance Metrics Drive Real Growth
Learn which fixed ops performance metrics matter most for dealership growth and how tracking ELR, service absorption, and technician efficiency leads to sustainable profitability.
Best Ways to Increase Service Department Profitability 2026
Discover proven strategies for handling customer objections as a service advisor from understanding hesitation psychology to using visual proof and follow-up techniques that convert.
Why Every SERVICE MANAGER Should Understand Dealership Financials
Many service advisors and service managers are expected to improve performance without fully understanding the numbers behind it. Learn why dealership financials are essential for stronger leadership and better Fixed Ops results.
How Should Service Advisors Handle Customer Objections
Discover proven strategies for handling customer objections as a service advisor from understanding hesitation psychology to using visual proof and follow-up techniques that convert.
Top Service Advisor Phone Scripts to Book More Appointments
Learn proven service advisor phone scripts that help your team convert more callers into appointments, handle objections confidently, and build lasting customer relationships.
How Did Chris Collins Build the Best Advisor Training
Learn how Chris Collins created the best service advisor training by combining hands-on dealership experience, practical systems, and genuine customer connection strategies that actually work.
Are Your Fixed Ops Ready for the Summer Road Trip Surge 2026
Learn what’s driving summer road trip trends in 2026 as Americans choose open highways over airports for budget-friendly, flexible, and memorable domestic travel experiences.
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.
