Fixed Operations Consulting & Training in Los Angeles, CA 

Learn how fixed operations consulting in Los Angeles helps dealerships install proven systems, raise net profits, and build high-performing service teams through targeted coaching.

15 Reasons Service Advisors Fail (And How to Fix Each One)

Learn the 15 most common reasons service advisors fail and discover practical coaching strategies that help your dealership team build trust and boost performance.

The Ultimate Automotive Dealership Training Guide in 2026

Transform your business with effective automotive dealership training. Learn strategies for sales, service, and leadership that boost ROI and lower turnover.

Custom Dealership Training for Real Service Success

One-size-fits-all fails. Effective dealership training must adapt to your store’s unique challenges. Learn how to fix service gaps and boost performance.

43 Service Advisor Training Resources

If you’re thinking of getting some service advisor training for your automotive service advisors, then you’ve come to the right place. With over 20 years under my belt, I have built a rock-solid reputation in the automotive business as an automotive consultant. But it needs to be said up front… I don’t like to call myself […]

5 Easy Ways for Your Service Managers to Build Customer Service Skills

As the automotive industry continues to innovate vehicle technology, on the service drive, we’re all about making service managers’ lives easier through improvements that deliver repeatable results and are easily implemented. This week we focus on 5 easy ways to build customer relationships that will deepen trust, increase loyalty, and build a culture of customer […]

TOP DOG SERVICE ADVISOR EVENT

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Quotable Quotes From Chris Collins Top Dog Advisor Event 2013 On selling service People don’t come to us because they want to. They come to us because they need to. And they expect us to advise them and to provide them service – the top-notch service. Also, they want to be able […]

HOW TO IMPROVE YOUR SERVICE ADVISORS?

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] A company’s progress depends mainly on one of its core assets, the employees. Knowing what kind of service you provide does not end there; you also need to know the quality of work, their strengths and weaknesses, and how you’ll be able not only to satisfy but provide excellent service to your […]

THE NEW STUFF FOR SERVICE MANAGERS AND SERVICE ADVISORS BY CHRIS COLLINS

Video Transcription: People are talking about the new stuff we have. It is the new stuff that everybody in the industry has been craving for. Our system isn’t like what most traders have where people are coming into the workshops, and then they leave and go back to their dealership and maybe have a couple […]