Boost Car Sales through Service Department Training??

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At first this may seem like it doesn’t make a whole lot of sense. The flow of a customer through your dealership after all, is that first they go to your sales department and (hopefully) buy a car. Then they go to your service department for a trickle of added, continuous revenue, right? So how can improving your service department make such a huge impact in your entire dealership’s performance, including New and Used Vehicle Sales? Customer Perception is Based on Service Experience Seem surprising? Read more […]

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