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World Class Auto Service PERFORMANCE COACHING & Training for Dealerships

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Profits

Increase net profit margins quickly without hiring more technicians or spending more on ads.

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Performance

Proven systems, not theories—step-by-step programs trusted by the top-performing dealerships in North America.

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Hiring

Slash employee turnover, hire quickly, and build a team that actually wants to stay and perform.

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CSI

Explode your CSI scores and increase retention by transforming the customer experience.

WORLD CLASS
Service Department PERFORMANCE COACHING

Trusted By

Our clients see dramatic improvements no matter what brand of vehicle they service.

Tired of inconsistent results with CSI, profitability, and/or hiring? Our clients enjoy measurable, scalable improvements in ALL of these areas, no matter their starting point.

We help dealers increase the value of their asset (dealership), help GMs transform their Service Departments, and help Service Managers make the profits match the hours put in. 

In short: we help YOU achieve your Full Potential!

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Automotive service team at Yorkdale Toyota standing beside the Service Manager Challenge results board outside the service reception area.
Automotive service managers holding a Service Manager Challenge results board inside a dealership
Damon Egan Sherwood Ford
Service department employees holding a Service Manager Challenge poster inside a garage.
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Net/Gross went from

2.2% to 21.9%

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Effective Labor Rate increase

10 CSI from 74.2 to 81

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Net/Gross went from

12.5% to 20.4%

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Effective Labor Rate increase

10 CSI from 78 to 85

Group of automotive service employees posing together while holding a performance challenge poster
Icon of a dollar coin with three upward arrows representing financial growth.

Net/Gross went from

18.6% to 44.4%

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Effective Labor Rate increase

19 CSI from 86 to 88

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we've brought unbelievable results and transformation to thousands of service departments over 3 decades.

Now, Are you ready to level up?

Change YOUR Service Departments into Net Profit Making Machines.

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Increasing 
customer satisfaction

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Increasing 
customer retention

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skyrocketing 
your profits

SELF-MADE UNDERDOGS

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We crave a challenge.

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No one is going to hand us anything, nor are we entitled to anything.​

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We are Hungry, Humble and Smart.

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We are changing the world of business, TOGETHER.

WISH YOU HAD AN “INSTANT PROFITS” BUTTON?

It’s not quite that easy. It takes hard work to transform your business into a well-oiled, profitable machine. The good news is that we’ve put together everything you need to succeed, with customizable options so you can choose what’s best for your business.

DIY Instruction Manuals

Get our no-nonsense advice delivered directly to your door via our comprehensive books. When you follow the steps outlined in our books, the impact on your business will be like having your own personal genie in a bottle granting your wishes.

CONTENT HUB

Cars are lasting longer and needing fewer repairs. Curious about how to turn a profit in this changing environment? Our FREE training videos will help you revolutionize your business.

Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!

Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!

This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.

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This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.

LIMITED TIME EVENT

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Join me as I tell the stories from my best-selling book.

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Millionaire Service Advisor and Irreplaceable Service Manager books by Chris Collins

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Run Out Of Stock!

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This Step By Step Guide Will Teach You How To…

  • Create a workplace you and your employees love!
  • Drive traffic and increase your RO count!
  • Significantly increase your CSI count!
  • Create lifetime customer loyalty!
  • And so much more!
 

Get Free Access to Our M.O.R.E Technician Recruiting Workbook!

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