Chris Collins and his systems are known to help dealships fix issues and identify opportunities quickly and effeciently. There's no program like ours!
Combined with Chris' hands-on experience in the automotive industry, our innovative strategies such as gamification will help you reach new heights.
Our interactive service advisor and service manager training provide follow along systems and strategies to produce real, measurable results.
Wouldn’t work be amazing if everyone did their job? Seriously, how many times have you asked your employees to do something only to turn around and realize they didn’t do it, or did it half-assed? That makes me extremely unhappy, and
This week we’re talking about how to make profit and CSI sexy. Get your mind out of the gutter because it’s not what you think… One of the things that drives me the craziest is when people are having trouble with their service drive and...
Business problems are easy, people problems are hard. I didn’t invent that phrase. It’s been said many times by many people, and it holds true for every business. Don’t pretend this doesn’t apply to you and your drive. I’ve said it before a
Well we had 218 appointments out of I’d say like a 5,000 database roughly. Almost too many - it was stacked deep and constant.
The techniques that Chris uses are proven, they’ve worked, obviously the numbers reflect that; and with that the owners made more money, we’ve made more money, our customers are happy, our volumes increased.
We went from $73 effective labor to 89 in approximately 5 months. Our CSI... we’ve actually gained 4 points in that same time period and it’s steadily increasing.
I’ve been with Chris Collins now for two years. When I first started with Chris my effective labor rate was 56 an hour. As of last month we are at 85 and some change.