• Service Advisors And Customer Retention

       The Answer to Customer Retention Hi everybody, Chris Collins here, and Mario. This video we want to talk about the answer to customer retention. And in our industry, the thing that is really important is that sales department sells a car and then we try to retain them in the service department. Hold on to them through the life cycle of...

    Service Advisors And Customer Retention

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Service Advisors And Customer Retention

July 2nd, 2013 | Posted by chris

   The Answer to Customer Retention Hi everybody, Chris Collins here, and Mario. This video we want to talk about the answer...

Service Advisor Training: Five Ways To Instantly Connect With Customers

June 10th, 2013 | Posted by chris

  Video Transciption: 5 Keys to Instantly Connect with Customers Hi, Chris Collins here and Mario. In this video we’ll talk about the...

Where Do You See The Future of Automotive Fixed Operations Consulting Going?

November 5th, 2012 | Posted by Admin

Where do you see the future of fixed op’s going? I think it’s a lot like in the computer industry, where...

My Top 17 Must Read Business Books of All Time

December 1st, 2011 | Posted by Nina

“I find television to be very educating. Every time somebody turns on the set, I go in the other room and...

The Death Of Fixed-Op’s

March 21st, 2014 | Posted by chris


The New Stuff For Fixed-Ops

December 3rd, 2013 | Posted by chris


The Ways To Promote Teamwork In Your Business

December 2nd, 2013 | Posted by Admin

Teamwork is now an integral part of any business workplace. Whether it’s a small business or a big one, there...

The Importance Of The Team and Teamwork In The Workplace

November 28th, 2013 | Posted by Admin

Teamwork by definition means an action by a group of people that’s both efficient and effective in accomplishing goals and...

The Business Mindset And Your Success

November 25th, 2013 | Posted by Admin

The business world is a tough place to be. In order to succeed you need a lot of things –...

Is It Time To Connect With Your Customers?

November 21st, 2013 | Posted by Admin

When you connect with someone, you form some sort of bond with them. When it comes to people it’s basically...

Are You Marketing Your Service Advisor Business?

November 18th, 2013 | Posted by Admin

Service advisor businesses need to be marketed. That’s as simple a notion as you’re ever going to get. Without marketing...

Customer Retention By The Numbers

November 14th, 2013 | Posted by Admin

Everything in business is by the numbers. You could say that service advisor business is run by numbers. If the...

Digging for Profits By Chris Collins - Dealer Service Training Specialist

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