Chris Collins and his systems are known to help dealships fix issues and identify opportunities quickly and effeciently. There's no program like ours!
Combined with Chris' hands-on experience in the automotive industry, our innovative strategies such as gamification will help you reach new heights.
Our interactive service advisor and service manager training provide follow along systems and strategies to produce real, measurable results.
The Auto Service Drive is male dominated, and the car industry hasn’t made enough of an effort to understand female customers, or recruit more female sales people and advisors. We know this, but this is what you don’t know… Personally, I em
Wouldn’t work be amazing if everyone did their job? Seriously, how many times have you asked your employees to do something only to turn around and realize they didn’t do it, or did it half-assed? That makes me extremely unhappy, and
It started a couple of years ago. Out of the blue, I got a call from an old friend of mine, who is the Service Manager at a shop in Michigan. His life was a mess; he was really upset. He said, “Chris, I just...
Well we had 218 appointments out of I’d say like a 5,000 database roughly. Almost too many - it was stacked deep and constant.
The techniques that Chris uses are proven, they’ve worked, obviously the numbers reflect that; and with that the owners made more money, we’ve made more money, our customers are happy, our volumes increased.
We went from $73 effective labor to 89 in approximately 5 months. Our CSI... we’ve actually gained 4 points in that same time period and it’s steadily increasing.
I’ve been with Chris Collins now for two years. When I first started with Chris my effective labor rate was 56 an hour. As of last month we are at 85 and some change.