Chris Collins and his systems are known to help dealships fix issues and identify opportunities quickly and effeciently. There's no program like ours!
Combined with Chris' hands-on experience in the automotive industry, our innovative strategies such as gamification will help you reach new heights.
Our interactive service advisor and service manager training provide follow along systems and strategies to produce real, measurable results.
In today’s environment, where customers want everything now and for free, it’s essential we build trust and credibility with our customers. Particularly because the service we provide is unique in and of itself, other sales strategies are n
Something has been disturbing me recently. I’ve noticed people frequently misusing the word success and as a result this has caused mass confusion. The common misconception is to liken success with money. Of course there are successfu
Go with me on this quick story. In the end it will help you in selling maintenance in the service drive. So, the other night I had an intense dream. And I know what you’re thinking, out in the midwest- Chris moved to California and...
The techniques that Chris uses are proven, they’ve worked, obviously the numbers reflect that; and with that the owners made more money, we’ve made more money, our customers are happy, our volumes increased.
We went from $73 effective labor to 89 in approximately 5 months. Our CSI... we’ve actually gained 4 points in that same time period and it’s steadily increasing.
I’ve been with Chris Collins now for two years. When I first started with Chris my effective labor rate was 56 an hour. As of last month we are at 85 and some change.
Well we had 218 appointments out of I’d say like a 5,000 database roughly. Almost too many - it was stacked deep and constant.